Contact Us

We’re dedicated to good customer service – we will always do our best to help.

To contact us, please just use this form.

    Alternatively, you can leave us a message on our Facebook page (

    Or in our main Facebook group (

    Or on Discord (

    I’d say also Instagram and Twitter, as we’re there too, but it’s quicker to use the other methods 🙂

    Our bricks-and-mortar shop is located at 63 Friar’s Vennel, Dumfries, DG1 2RQ

    We’re open 9-4.30 Tuesday to Thursday and 9-12 on Friday. If you’re only able to visit on a weekend, please contact us first and we’ll open up for you with no obligation.

    Email is also possible, but we do prefer you use the methods above first

    email : this is formatted this way to stop those annoying spam emails we all get – you know what you need to do to make it a proper email 🙂

    admin (at) painefreecrafts (dot) com